Privacy Policy

Last updated:

1. Introduction

Kharleonzul ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kharleonzul.world and when you submit a request via our form.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

Contact Information (Data Controller)

Kharleonzul
Poikkitie 9, 41230 Uurainen, Finland
Email: contactuse@kharleonzul.world

2. Information We Collect

Personal Data You Provide

We collect information you voluntarily provide when you submit a request or contact us:

  • Full name
  • Email address
  • Phone number (if provided)
  • Message content (if provided)
  • Communications and correspondence

Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Device information

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

  • Contract Performance: Processing necessary to fulfill your order and provide our services
  • Consent: When you have given explicit consent for specific purposes (e.g., marketing communications)
  • Legitimate Interest: For fraud prevention, website security, and improving our services
  • Legal Obligation: When required by applicable laws and regulations

4. How We Use Your Information

We use your personal data for the following purposes:

  • Reviewing and responding to your request
  • Communicating about availability, delivery options, and purchase details (if applicable)
  • Providing customer support
  • Sending transactional emails related to your request
  • Sending marketing communications (only with your consent)
  • Improving our website and services
  • Preventing fraud and ensuring security
  • Complying with legal obligations

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third parties who assist with order fulfillment, payment processing, shipping, and website hosting
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms

7. Data Retention

We retain your personal data for the following periods:

  • Request/Inquiry Data: up to 24 months from the last interaction (to handle follow-ups and support)
  • Marketing Consent: Until you withdraw consent
  • Customer Support Records: up to 24 months from last interaction

After these periods, your data will be securely deleted or anonymized.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise any of these rights, please contact us at contactuse@kharleonzul.world. We will respond without undue delay and within one month, unless a lawful extension applies.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmission
  • Secure data storage with access controls
  • Regular security assessments
  • Employee training on data protection
  • Incident response procedures

10. Cookies

We use cookies and similar technologies on our website. For detailed information about our cookie practices, please see our Cookie Policy.

11. Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date. We encourage you to review this policy periodically.

14. Complaints

If you have concerns about our data processing practices, you have the right to lodge a complaint with a supervisory authority. In Finland, this is the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto).

15. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us:

Kharleonzul
Poikkitie 9, 41230 Uurainen, Finland
Email: contactuse@kharleonzul.world